Terms of service

These terms govern your use of this website and any purchase you make from Silkyfun. By using the site or placing an order, you agree to them.

1. Eligibility. You must be 18 years of age or older to use this website or to buy from us. By placing an order you confirm that you are 18 or over.

2. Products and pricing. We try to display products, descriptions, and prices accurately, but errors can occur. Prices are shown in US dollars (USD) and may change without notice. We reserve the right to correct errors and to refuse or cancel an order affected by an obvious pricing or description error, even after the order is placed. Where we do, we refund any amount paid in full.

3. Orders. Your order is an offer to buy. We may accept or decline it. A confirmation email acknowledges that we have received your order but does not guarantee acceptance. We may limit or cancel quantities.

4. Payment. Payment is taken through our payment provider at checkout. You confirm that you are authorised to use the payment method you provide.

5. Availability. All items are subject to availability. If an item becomes unavailable after you order, we will contact you and refund it.

6. Intellectual property. All content on this site — text, images, logos, and design — belongs to Silkyfun or its licensors and may not be copied or reused without our permission.

7. Acceptable use. You agree not to misuse the site, attempt to gain unauthorised access to it, or use it for any unlawful purpose.

8. Disclaimers. The site and the products are provided "as is". To the fullest extent permitted by law, we disclaim warranties not expressly stated in these terms or in our Refund & Return Policy. Our products are consumer wellness items. They are not medical devices and are not intended to diagnose, treat, cure or prevent any condition. If you have a health concern, please consult a qualified professional. Follow the instructions supplied with your product, including those for cleaning and materials compatibility.

9. Limitation of liability. To the fullest extent permitted by law, our total liability for any claim arising from your use of the site or a product is limited to the amount you paid for the relevant order. We are not liable for indirect or consequential losses.

10. Indemnity. You agree to indemnify us against claims arising from your breach of these terms.

11. Governing law. These terms are governed by the laws of the People's Republic of China, and any dispute is subject to its courts. Nothing in these terms removes any consumer right you have under the mandatory law of the country where you live.

12. Changes. We may update these terms. The current version is always the one on this page.

13. Contact. Shenzhen Svakom Technology Co., Ltd., Shenzhen, Guangdong, China — support@silkyfun.com